- Check the list on Apple’s System Status page. If the box by iOS Device Activation isn’t green, try to activate your iPhone later.
- If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means Activation Lock might be enabled in Find My iPhone.)
- Restart your iPhone.
- If you’re using a cellular data connection, connect to a reliable Wi-Fi network instead.
If you still can’t activate, here’s how to activate your iPhone through iTunes instead:
- Make sure that you have the latest version of iTunes.
- Check that your computer has an Internet connection.
- Open iTunes on your computer. With the cable that came with your iPhone, connect your iPhone to your computer.
- Wait while iTunes detects and activates your iPhone:
- If iTunes shows, “Set up as New” or “Restore from Backup,” it means that iTunes activated your iPhone.
- If an error in iTunes says that the SIM card isn’t compatible,
contact us by clicking here.
If that does not work…
- To check for network or activation issues and see if you need to replace your SIM card, contact your carrier.
- Use recovery mode to restore your iPhone.
If restoring your iPhone still doesn’t work, contact us by clicking
here or contact Apple Support.
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Have any questions not addressed? Contact us by clicking here.